Oracle® HTML DB
Release 2.0
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Managing Change Requests

Oracle HTML DB administrators can modify a workspace (for example, add a new schema or increase the disk space limit) by approving a change request.

Topics:

Viewing a Pending Change Request

You can view existing service requests and change requests from the Notifications list on the Oracle HTML DB Administration Services home page or from the Change Requests pages.

Topics:

Viewing a Pending Change Request from the Notifications List

To view change requests from the Notifications list:

  1. Log in to Oracle HTML DB Administration Services. See "Logging in to Oracle HTML DB Administration Services".

  2. Locate the Notifications list.

    The Notifications list displays a summary of total and pending change requests.

  3. To view additional details, click the appropriate change request number.

    The appropriate Change Request page appears.

Viewing a Change Request from the Workspace Utilization Report

To view pending requests from the Workspace Utilization Report:

  1. Log in to Oracle HTML DB Administration Services. See "Logging in to Oracle HTML DB Administration Services".

  2. Click Manage Workspaces.

  3. Select Workspace Details.

  4. Locate a workspace as follows:

    • To locate a specific workspace, type the workspace name in the Search field and click Go.

    • To view all workspaces, leave the Search field blank and click Go.

  5. To view details about a specific workspace, click the View icon to the left of the workspace name.

    The Workspace Utilization Report appears.

  6. Locate the section Service Change Requests.

Viewing Requests from the Change Requests Page

To view change requests from the Service Requests page:

  1. Log in to Oracle HTML DB Administration Services. See "Logging in to Oracle HTML DB Administration Services".

  2. Click Manage Service Requests.

  3. Select Manage Change Requests.

  4. From Status, select the type of requests you want to view and click Go.

Approving or Declining a Pending Change Request

To approve or decline a pending change request:

  1. Log in to Oracle HTML DB Administration Services. See "Logging in to Oracle HTML DB Administration Services".

  2. Click Manage Service.

  3. Select Manage Change Requests.

  4. Locate the request and click View Request under the Action column.

    The Process Change Request page appears.

  5. Select one of the following:

    • To approve a request for a schema, click Create Schema.

    • To approve a request for additional disk space, click Provision Space.

    • To approve a request to terminate the service, click Terminate Service

    • To deny a request, click Deny Request.

    • To delete a request and deny it, select Delete this request if denying? and then click Deny Request.

  6. Follow the on-screen instructions.